Keystone School - A Haven For Bright & Motivated Students

Frequently Asked Questions - More Coming Soon!

Check back soon and below you will find the answers to some of the most common questions for Keystone Parents.

Technology Questions | FACTS/Renweb/Billing Questions

Technology Questions

Question: Do students have email addresses and how are they formatted?

Answer: Students in grades 5-12 are provided Keystone School email addresses. The format of their address is the same as teachers. (in most cases = first initial+last Students should go to and click the Email link there to access their account. They will use the same password that they use to log on to computers and/or Canvas.

Back to top

Question: How do I login to Canvas to see my child's grades and assignments?


  1. Before you begin, your child will have to log in and generate a student pairing code for you to use. You must use this code within 7 days or your child will have to generate a new one.
  2. Go to
  3. Click on the "Parent of a Canvas User? Click Here For an Account" link in the upper right.
  4. Fill in your name, email address and a password in the fields provided.
  5. Enter the Student Pairing Code your child generated for you.
  6. Click the "terms of use" check box and then click the "Start Participating" button.


Click here to download a quick video turorial of this process.

Back to top

FACTS/RenWeb Questions

Question: I'm being asked for a District Code to login to FACTS. What is Keystone's District Code?

Answer: Keystone School's District Code in FACTS is "KS-TX". (No quotes)

Back to top

Question: How often and how do I update my family, contact, and other information?

Answer: All Keystone families are required to verify that their information is up to date at least every year. Normally, families will do this in the summer months between school years but it can be done at any time.

  1. Login to FACTS/ParentsWeb.
  2. Click "Family" on the navigation menu.
  3. Click "Required Family Forms" in the Online Filing Cabinet section.
  4. All required forms will be listed. Please click the button next to each one of them to verify or change the information on file.


Back to top

Keystone School

119 East Craig Pl.
San Antonio, TX
Tel: (210) 735-4022
© 2018 Keystone School.